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Insurance Mavericks support January 31, 2009 • Announcements
Submit a support request by sending an email to support@insurancemavericks.zendesk.com or clicking HERE.
Hello!
Your questions/concerns are very important to us. We want you to be able to get them resolved as soon as possible. Here are the quickest ways to get answers:
- Check out the recently updated FAQ (Frequently Asked Questions) Click the blue button "Forums" right above this message to view the FAQ list. Most questions can be resolved INSTANTLY.
- Check out the members website (if you are a member with us) there are agent tools and Case Mastery for illustration requests and many of the answers to your questions are located within the members website. By searching the members website you will become more familiar with the tools and trainings we have available and get questions answered VERY QUICKLY.
- Still not answered? Send us an email to support@insurancemavericks.com we have a couple of very helpful Mavericks who will do their very best to try to respond to every request the SAME business day or at least within 12- 24 hours.
- Give us a call 9am-3pm MST Quite often we are on the other line or in trainings or meetings. We are trying to make this system as comprehensive and successful for you as possible.If we are unable to answer the phone, rest assured we are working hard to make this program as indepth, clear and successful for agents as possible. If you leave a message we will respond by calling you back or sending you an email with in 24-48 hours.
(I know sometimes it seems we will get our issues answered faster over the phone, but I promise, we'll get to your issue FAST, and this way you don't have to call and leave a message wondering if someone will call you back.) Plus, phone calls can suck the time out of your productivity and we don't want you to have to waste your time on an issue of ours when a quick email could resolve the concern.
Your questions and concerns are very important to us and we will do our best to keep the FAQ list and the members website up to date so you can get your issues resolved INSTANTLY.
Thanks,
Insurance Mavericks Team
Submit a support request by sending an email to support@insurancemavericks.zendesk.com or clicking HERE.